Returns & Exchanges
At Hello Black Child, we want you to love your purchase as much as we love creating it. If you are not completely satisfied, you can return or exchange your unworn items within 30 days of delivery.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all tags attached to ensure the product remains in brand-new condition.
Print and Ship
Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing